Polityka prywatności

PRIVACY POLICY. DEFINITION, OBJECTIVES AND SCOPE OF THE POLICY

DEFINITION

Personal data - is information about a natural person that is identified or can be identified by one or more specific factors that determine physical, physiological, genetic, mental, economic, cultural or social identity, including first and last name, telephone number, e-mail address email address, delivery address for Goods associated with a ticket purchased from the Company, device IP address, location data, and information collected through cookies and other similar technologies.

Account - a set of resources stored for the registered User by the Company at the e-mail address, in which the User's data and information about his Transactions on the Site are collected.

Policy - this Privacy Policy.

Product - any item that is the subject of a sales contract between the Company and the User.

Registration - is the procedure for creating an Account.

The website - is an internet service https://karabas.pl

Company - GO2SHOWSp. z o. o. registered under KRS number 0000987419, identification number NIP 6751768934, REGON 522850125.

Transactions - concluding contracts for the sale of Tickets or Products on the Site.

Related services - services or functions provided or provided by the Company or third parties, including services provided on the basis of separate regulatory acts, which support the Company's core activities or facilitate the use of the Company's services by Users, including by financing, securing or advertising transactions .

User - a person who has gained access to the services provided by the Company within the Website, under the conditions specified in the Offer.

The offer - is the terms of service provided at https://karabas.pl/offerta

GOALS AND SCOPE OF THE POLICY

The purpose of the Policy is to define the actions of the Company in the field of protection of the User's Personal Data (your personal data), which are processed through the Website, as well as within the framework of the Related Services (including the services outlined in the Offer). The Policy defines, in particular, the scope and legal basis for the processing of your personal data that we collect in connection with your use of the website and related services. We receive your Personal Data from you when you create an Account on the Website in connection with activities (including purchasing tickets) you perform on the Website, viewing Offers and in connection with updates to your Personal Data, made by you through the Account. The processing of Personal Data may also be related to your performance of a number of other actions directly related to the use of the Website and Related Services. Personal data necessary for the performance of the contract related to the purchase of the Ticket may be transferred to the Organizer of the Event. If you use related services, your personal data may also be transferred to us by third-party providers that offer these related services.

You may use the Website or related services only after having read the provisions of this Policy and the Company's Ticketing System Purchase Rules (hereinafter referred to as the "Rules").

Volume of Personal Data processed by the Company

The amount of Personal Data processed by the Company may vary depending on which services or functions provided by the Company you use. To make it easier for you to understand what personal data we hold about you, below we have provided information on the categories of personal data we process, divided by the purposes for which they are processed.

During registration, we require you to provide the following personal data:

When you register an account on the website: first and last name, email address, phone number, password. If for any reason you do not provide this Personal Data, unfortunately we will not be able to enter into a contract with you and, accordingly, you will not be able to use the Company's services available to Registered Users.

To access some of the features offered by the website, you will need to register. When you register, we will ask you to provide a first and last name, email address, phone number, password that you will use on our website, or we will ask you to log in to the website using the external authentication services described below.

When you use your Account, we additionally process information about your activity on the Website, including: your purchase history and selected payment methods.

In addition, we may receive your Personal Data in connection with your use of the ability to log in to the Website or register on the Website using external authentication services offered by other entities operating independently of the Company (for example, services that offered by Google, or services offered on websites, including social networking sites (e.g. Facebook), in which case we receive your Personal Data only in the form of first and last name, email address, and we may assign this Personal Data to your Account or process them only for the purpose of such login or Registration on the Website (the scope of the data received may be narrower, it depends on the functionality you use). entities that offer such services.

Notwithstanding the foregoing, please be aware that if you use a public profile (ie a profile that can be accessed by anyone using the Internet) when using social media on your own, you are providing access to your Personal Data based on own, considered and reasoned decision. You should carefully consider the risks that may be associated with the disclosure of your personal data, including your address or exact location. Such risks may include, for example, the possibility of identification, loss of partial privacy, and in extreme cases even theft of personal data.

When ordering a ticket: we require you to provide the following personal data: Name, surname, e-mail address and phone number.

When ordering a ticket with delivery: additionally: Surname, first name, patronymic of the recipient, delivery address (city, street, house number, apartment and postal code) and phone number.

If you wish to receive an additional invoice: Name of the organization, identification tax number, address of the organization.

If you use the Related Services: we process your Personal Data necessary to provide them as an administrator or processor. If it is necessary to provide the Support Service, your Personal Data includes, but is not limited to: current payment status, data necessary to offer or conclude an insurance contract, we also receive from external providers who offer their financial or other services through the Company.

When you use the contact forms: we process the contact data necessary to communicate with you (for example, to answer your question) and to fulfill your request. This may include personal data such as first and last name, email address or telephone number.

As part of marketing activities, we may, based on the legitimate interest of the Company or the legitimate interest of organizations that cooperate with the Company, in particular within the framework of Related Services, or on the basis of your consent, process information that helps us adapt advertising and content in accordance with your preferences and expectations (including those related to the display of behavioral advertising). These may include, but are not limited to: IP address, cookie data, or information about your website traffic, including the products you view and your preferences in relation to them. In addition, based on the above conditions, we will also process your contact data, including the data necessary to send you information, including commercial information, within the limits provided by you (phone number or email address).

IP address, cookies, other identifying information and profile information

As part of the operation of the website, the Company may collect your personal data using technologies such as cookies, tracking pixels and local shared objects (for example, in the browser or on the device).

In order to achieve the purposes of processing, in particular for the purpose of marketing and analytical activities and in connection with the operation of the Account, the Company uses profiling in some cases. This means that through the automatic processing of Personal Data, we evaluate selected factors and information about the Users, in particular the actions taken on the Website, including the purchases made, the history of the offers viewed and the services used, in order to analyze their behavior or create a forecast for the future. This allows to better match the displayed content to the individual preferences and interests of the User.

Users' rights regarding the processing of Personal Data and their implementation

The right to access Personal Data allows you to receive information from the Company about the Company's processing of your Personal Data, including, in particular, the purposes and legal basis of the processing, the scope of the data stored, the subjects to whom your data is disclosed and the planned date of data deletion.

You may exercise your right to receive a copy of your Personal Data to obtain a copy of your Personal Data processed by the Company.

You can use the right to correct Personal Data if you notice that your Personal Data is incorrect or incomplete. In this case, we undertake to eliminate any inconsistencies or errors in the Personal Data processed and supplement them if they are incomplete.

You can exercise the right to delete Personal Data if: Your Personal Data is no longer needed for the purposes for which it was collected or otherwise processed by the Company; you withdraw your consent to the processing of Personal Data or object to the processing of Your Personal Data.

You may exercise the right to withdraw consent at any time if your Personal Data is processed on the basis of your consent, which, however, does not affect the lawfulness of the processing carried out before its withdrawal.

If you exercise your right to object to personal data profiling, you should log out of all devices and delete cookies from them (in some cases, the process may take up to 48 hours).

We provide your personal data to organizers (in the case of personalized tickets) and organizations that support us in providing services electronically, i.e. those who provide payment, credit and insurance services, provide consulting or audit services, support user services, support the promotion of Offers , to cooperate in the framework of marketing campaigns.

The Company may disclose your Personal Data to government authorities in accordance with legal provisions in connection with ongoing proceedings regarding possible violations of the law or combating other possible violations.

In accordance with the adopted Policy, the Company undertakes not to sell Users' Personal Data.

The Company may provide anonymous Personal Data (that is, data that does not identify specific Users) to external service providers, trusted partners or research agencies in order to better recognize the attractiveness of advertising and services for Users, to improve the overall quality and efficiency of the services provided. by the Company or mentioned entities, or participation in scientific research that brings a broad public benefit.

Protection of personal data

- We are obliged to protect your data by all means available to us.

- To operate the Website, we use secure server software (SSL), which is one of the best software available today for secure commercial transactions. It encrypts all your personal information for security so that no one else can access it.

- All Website systems are protected by a robust firewall infrastructure and securely managed security policies. Our staff's access to customer data is controlled so that only appropriate staff can view data that is relevant to their job responsibilities.

- We are obliged not to disclose such data to other third parties or persons without your permission, only in exceptional cases.

- We are responsible if your data is disclosed by us illegally.

- Disclosure of data is not illegal if the court has made a decision to disclose such data. This paragraph applies to other public services, if we are obliged to comply with their decisions in accordance with the legislation of Ukraine.

- We are not responsible if the data is disclosed by third parties and persons who obtained such information illegally. In case of illegal actions of third parties / illegal possession of personal data by third parties, we undertake to inform you about it by placing a message on the site or sending a letter from e-mail. We undertake to perform all actions to eliminate the problem and save personal data as soon as possible. If you detect a risk of illegal actions and/or receiving questionable letters and/or messages, please notify us by sending an email to the address indicated in the contact details, thereby protecting other people from possible data loss.

- We are not responsible if the data is disclosed due to force majeure.

Contact details

You can choose not to provide us with your data. However, if you do not provide us with your details when we ask, our services may not be available to you.

To correct/delete/update data, to obtain a copy of your data, to change marketing preferences, or if you have any questions about this Privacy Policy, please contact us by email at info@karabas.com. We reserve the right not to respond to inquiries sent to an email address other than that specified in this section.